In a typical year, Mary Kay Inc. spends millions of dollars and conducts more than 300,000 tests to ensure that every Mary Kay® product meets the highest standards of safety, quality and performance.
This rigorous testing, and retesting, is performed or supervised by members of the Mary Kay Research & Development laboratories, including Ph.D.s and other advanced-degreed scientists in such areas as toxicology, pharmacology, microbiology, chemistry and biochemistry.
Mary Kay Inc. relies on proven scientific research utilizing the most advanced technologies available, and the Company will not use any ingredient until our testing has proven it safe and effective for use.
Clinical testing is conducted in independent laboratories where volunteers use Mary Kay® products under strict supervision and evaluation by board-certified dermatologists and ophthalmologists. Mary Kay Inc. also conducts extensive laboratory testing to ensure against skin irritancy and allergy and uses state-of-the-art methods to evaluate all products to be used in the eye area.
Before any product is allowed on the market, it must pass stringent government safety requirements. As a matter of principle, Mary Kay Inc. regularly goes beyond what is required by law when it comes to product safety.
Mary Kay Inc. does not conduct, or request on its behalf, any testing of products or ingredients on animals and has signed a pledge never to do so in future.
If for any reasons your customer is not completely satisfied with any Mary Kay product, it will be replaced without charge, exchanged or the full purchase price refunded following its return to your authorized Mary Kay® Independent Beauty Consultant or, if she is no longer active, to the Company with proof of purchase.